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* Value assigned for a period of one year.
Value 1 Year
FAQ - YOUR QUESTIONS? WE GOT ANSWERS!
We accept Visa, MasterCard, American Express, Discover, and PayPal. For additional payment options, like purchase orders and ACH, BACS, SEPA and Direct Debit.
All our prices are shown with tax. On our order forms and invoices we show both prices with and without tax. If you have a qualified VAT ID number we will take this into consideration.
All Droplets are billed hourly, up until a monthly cap. We have estimated that each month has about 672 hours (28 days). If you use your server for less than 672 hours during the month, you will be billed for each hour that you used it. If you use your server for more than 672 hours that month, you will be billed at the monthly cost, which is no greater than 672 hours.
No—when you enter a card, we only verify the card. Your card is charged at the end of the billing cycle.
When you place an order with SUPERname we need to know who you are. We are required to provide Information about you to domain registries and we need to be able to send you a invoice.
All your personal data is stored in the United Kingdom. We also have to provide your details to our payment processor Stripe and our Bank for BACS, ACH and Direct debit payments.
Sometimes we need to verify your account manually. Until we have done so, your account is locked. Please provide us with the information that was requested from us.
Please open a support ticket we might be able to trace your old account by providing us with the email address you have used before.